Roadside Help Made Simple


When you’re stuck on the road, you need quick answers and a clear next step. Use the options below to get help fast, whether you need roadside assistance, a tow to our shop, or support through AAA.

TechNet Roadside Assistance

TechNet Roadside Assistance (Up to $150 Coverage)

This is a no-charge service for approved calls up to $150 for any customer who has had an invoice for that vehicle within the last 12 months.


Website: https://www.technetprofessional.com/roadside


Towing Reimbursement Form (PDF): https://www.technetprofessional.com/documents/rs_claim_en.pdf

Call TechNet Roadside Assistance

Local Towing Partners

Preferred Local Towing Partners

Need a tow? Life is hectic enough. We can help. We partnered with two top-rated local towing companies to make this as easy as possible. Tow-ins are accepted during and after hours.


Patriot Towing

Phone: 330-830-4099
Website:
https://247patriottow.com


24/7 Towing

Phone: 330-417-2812
Website:
https://247towingandtruckingoh.com

How Towing to Mastertech Works


During Operating Hours

Call our team and a service advisor will help you get the next steps started.


Call: (330) 481-4222


After Hours

Call Patriot Towing or 24/7 Towing and request a tow-in to our location:


Tow To: 25 Cherry Rd NE, Massillon, OH 44646


After your vehicle is dropped off, please leave us a voicemail with your contact information and a service advisor will contact you the next business day.

AAA Roadside Assistance


AAA members who need roadside assistance can start help in two ways:


Start a chat: https://chat.ace.aaa.com
Call: 1-800-AAA-HELP


We are a preferred AAA Approved Facility.