Roadside Help Made Simple
When you’re stuck on the road, you need quick answers and a clear next step. Use the options below to get help fast, whether you need roadside assistance, a tow to our shop, or support through AAA.
TechNet Roadside Assistance
TechNet Roadside Assistance (Up to $150 Coverage)
This is a no-charge service for approved calls up to $150 for any customer who has had an invoice for that vehicle within the last 12 months.
Website:
https://www.technetprofessional.com/roadside
Towing Reimbursement Form (PDF):
https://www.technetprofessional.com/documents/rs_claim_en.pdf
Local Towing Partners
Preferred Local Towing Partners
Need a tow? Life is hectic enough. We can help. We partnered with two top-rated local towing companies to make this as easy as possible. Tow-ins are accepted during and after hours.
Patriot Towing
Phone:
330-830-4099
Website:
https://247patriottow.com
24/7 Towing
Phone:
330-417-2812
Website:
https://247towingandtruckingoh.com
How Towing to Mastertech Works
During Operating Hours
Call our team and a service advisor will help you get the next steps started.
Call: (330) 481-4222
After Hours
Call Patriot Towing or 24/7 Towing and request a tow-in to our location:
Tow To: 25 Cherry Rd NE, Massillon, OH 44646
After your vehicle is dropped off, please leave us a voicemail with your contact information and a service advisor will contact you the next business day.
AAA Roadside Assistance
AAA members who need roadside assistance can start help in two ways:
Start a chat:
https://chat.ace.aaa.com
Call:
1-800-AAA-HELP
We are a
preferred AAA Approved Facility.












